Frequently Asked Questions
Everything you need to know about your artistic beauty journey.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return request.
Are your products cruelty-free?
Yes, Too Cool For School is committed to ethical beauty. We do not test our products or ingredients on animals.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary depending on the destination and customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are your products safe for sensitive skin?
Many of our products, including our Egg Mellow line, are formulated to be gentle. However, we recommend checking the full ingredient list and performing a patch test before full application.